This document holds the common support questions asked about Necto. If you have raised a question or require more details about answer don't hesitate to This e-mail address is being protected from spambots. You need JavaScript enabled to view it !
Content:
Migration from NovaView
Q: It seems that I cannot create the views in Desktop anymore?
A: That's true, the creation of views disabled in Desktop, practically because there are no more views exist as stand-alone entities. The view must be part of a WorkBoard , and the WorkBoard created within Necto Web application.
KPI creation will added to be as well part of WorkBoard as part of future Necto releases.
Q:What is the difference between Views and WorkBoard?
A: Views are NovaView entities that can store one data visualization: grid, chart or both, WorkBoard are Necto entities, that can store many information pieces: parameters, web components, charts, advanced charts, ect.
There are no more views in Necto. Every page can contain several components and called a WorkBoard. You may still create views using Desktop client, but they will be presented to end-user on WorkBoard. It is possible to create one WorkBoard
Q: When migrating to Necto, what happens to my views?
A: Necto creates a tree where WorkBoard turns to folder. If there’s only one view in a folder, instead of showing a folder with one leaf, the folder becomes a leaf and represent the view as WorkBoard.
Q: What are the usage of Desktop in Necto? Why it's still being used?
A: Some functions still require NovaView desktop, but those are planned to change during 2012 as well.
Q: are there features that disabled in Desktop client?
A: Yes. Removed features from Desktop :
If any of those features required, please contact support.
Q: How can I define KPI drill through?
A: This feature currently disabled and will be re-enabled in Web interface during 2012. To leave a feedback regarding that matter, please communicate support.
Q: It seems that formula functionality in Necto has less options?
A: No, you may use same formula complexity, however, Desktop formula editor provides some more options. Those are being reviwed currently by PM and for any feedback and requests, please contact support.
Q: Where is parameters feature that was available in Desktop client?
A:Parameters feature is are blocked in Desktop Necto in SP1 release. This feature completely migrated to Web interface and has some great new abilities as multiple member selection and the ability to use API on parameters selection.
Q: What about is Excel client now?
A:Excel client is not supported anymore, hence this is not possible to manage views from it.
Q: Where is Alerts feature?
A: Alerts not supported in Necto, as Necto is highly structured for collaboration which alers used for. You should use "comment" and user will receive notification when accessing Necto. Email notification about waiting comments planned for 2012.
Q: How exceptions work in Necto?
A: Certain types of exception work differently. Now we can do it dynamically in one rule, and instead of creating many exception you can create only one. The name of the feature is One Click Insights, and it's really cool!
Q: What about Smart Report? Are they available in Necto?
A: Smart reports are currently not included in product as it's not complete and is under development yet.
Q: What about the NovaView administrator, this is still available? How to administer the system?
A: The NovaView administrator is now used for managing deliveries only. All Administration features including security management were relocated to Necto Web interface.
Q: How long does the migration of views take?
The Migration time depends on the number of views you have. And might take some time because it creates Thumbnails for every WorkBoards, which are essential for the proper work of Necto
Necto Upgrade
Q: How to move my WorkBoards to another Necto server?
A: In the Necto Control Panel, enter 'WorkBoards' and choose the individual WorkBoard or folder you want to move and click on it's dropdown arrow and choose to Export... this can then be Import... 'ed to the new Necto server.
Q: How can I upgrade Necto server to newer version of Necto?
A: request the latest upgrade from the Panorama Customer Success team and run the upgrade it's as simple as that. (Always back up e-bi and DB's before any upgrade).
Q: What happens in a situation when two users work on one public WorkBoard ?
A: Its not recommended that several users will work simultaneously with editing
Can I…
Q: can we modify in Desktop views created with UDC/Excel/ect?
A: It is possible to modify a view created in UDC.
Q: How can I capture the MDX, is it possible to do from client side?
A: Direct MDX capture: available only in Desktop.
Q: Can I work on Desktop with Necto users?
A: Desktop will work only with Windows users. If you decide to use Necto users, you will need at least one Active Directory user at the users list on Necto. Note: the installation must be performed by Windows user.
Q: Can delivery feature work with Necto users?
A: Delivery will work for Windows users only.
Q: can I translate Necto into my country’s language?
A: Yes, you can. If the translation isn't available yet on tech site, please contact the panorama support team to receive full instruction on this matter. However, there is not built in translation- so the translation will be built by you.
Usage/How to...
Q: I want to change data properties. How?
A: The user cannotsee Data properties by default, and the need to be enable. (how?)
Q: I've defined color in cells in OLAP, is it supported?
A: Yes!
Q: How to use Skin Designer?
If you are an administrative user, you can define the skin settings on the application settings of the WorkBoard or view within the settings in the WorkBoards property pane and then save it. Afterwards, a user can select it from the list of skins offered in the WorkBoard settings pane. There is no dedicated management tool for skins.
Q: What about Load Balancing?
With Necto Load Balancing is much easier than it was, all works in one database. Note: this will require a change in Web.config file in order to adjust it
Q: What will be better in Necto VS NovaView, debugging wise?
Problems debugging will be different using specially designed tools that suits for difficult issues, that hard to replicate.
Third party integration (Sharepoint, Reporting services)
Q: Which versions of SharePoint are supported by Necto?
A: The supported version of SharePoint to use with Necto is SharePoint 2010. SharePoint 2007 was not tested with Necto yet so there is no official statement of its support by Necto.
Q: How will the design look like for different integrated components in SharePoint Addin?
A: there is a backward compatibility on web parts, meaning, Necto supports view mode. The UI of view mode will look like as Flash of 6.2, and not Necto, this is the design for this feature. Note: SharePoint will work only with Windows users
Q: How do I create a report in RS addin?
There are 3 way of creating a report:
1. A Necto view component that will point to a report using an existing report
2. An option in the new view wizard in which you can select a report source, then via UDC Necto creates a cube using OLAP resources and end the process with a new view.
3. Define new data source type and then build a model with it using the administration panel.
Q: I'm using translated Necto but when 2 languages mixing, some visual inconsistencies are found
A: Mix of 2 languages in one WorkBoard will be supported only in 2012.
Q: During product usage, how/where can I get help?
A: We recommend to use interactive help. Please provide us feedback and requests about it.
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